In this industry Change Orders are inevitable. Change orders may also be called variations, variation orders, discrepancies or punch lists. Any modification or change to the work or product order agreed to in the contract is treated as a variation. How you handle these variations within e-manage can differ depending on the situation (i.e. dealer mistake, client taking on additional charges, etc.). We will explore the Change Order process by options so you can decide internally how to best handle each unique Change Order situation. In some cases you may need to use a combination of options.
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If the “change order” falls into the “Punch List” category be sure to follow all recommended guidelines here for Punch orders.
Tip: If you make any changes to the BOM post-processing in Order Entry (has already been converted to a Job) we recommend you re-send your “Process Order” Action Item with detailed information on what has been changed in the BOM so you are communicating the changes through to your Order Processing team so they can take necessary action.
If the “change” is a “Punch List” you really should be creating a “New Option” and processing an additional “Customer Order” and following the “Punch List” protocol. See here for additional information.