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The "Add a Follow-Up" action menu item allow allows you to create tasks that are can be assigned to yourself or one or more other users and / or including yourself. You will want to use follow. Follow-ups are particularly useful when want you need to assign a task that has with a due date due, but no without a specific time of day.

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Follow-ups can be assigned to any different top-level record type types such as : company locations, contacts, projects, service agreements, serviceable items, service tickets, and help desk incidents. 

  1. To create a follow-up, follow these steps:

    1. Click on the "Add a Follow-Up" action menu item

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    1. .

    2. The attached company location

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    1. for the follow-up

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    1. will be displayed in the "Attached To

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    1. " field.

    2. You can change the attached record at any time by dragging and dropping

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    1. relevant top-level record types from

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    1. various sections of e-manage

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    1. .

    2. Choose a follow-up type from the "Follow-Up Type" drop-down list box.

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    1. Enter a description or subject in the "Regarding" text box.

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Choose a Due By Date using the Due By Drop Down Calendar Box

    1. Select a due date using the drop-down calendar box in the "Due By Date" field.

    2. Indicate whether the follow-up is high priority or not.

    3. Assign at least one user to the follow-up.

    4. Click the Save

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    1. button.

Once a follow-up is saved, a pop-up notification will appear on the assigned user's computer that . If the follow-up was is assigned to . If it was assigned to you, you will get receive a notification within 2 two minutes of having saved saving the follow-up.