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If you’re receiving an error message, please be sure to take a screenshot and attach to the request form (as shown below).
Share Requests with Organization
Our service desk allow you to share your support request with others in your organization. To keep private, please select “No One” from the dropdown (see first image below). If you are receiving emails regarding a support request that someone in your organization submitted, you can turn off the notification in the email (see second image).
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You may also submit a support request directly in e-manage|ONE by selecting Help → Send a Help Request, as shown in the image below. |
