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e-manage|ONE includes a comprehensive zip code database for the United States and Canada. When you enter a zip code and press TAB, the system will automatically fill in the corresponding city, state, county, and tax rate information to streamline data entry.

Handling Multiple Cities for a Single Zip Code

Some zip codes may correspond to multiple cities. In these cases, e-manage|ONE will present a list of city options after you enter the zip code. Simply select the correct city from the provided list to proceed.

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Adding International or Unrecognized Zip Codes

If e-manage|ONE does not recognize the zip code you're entering (e.g., international locations), you can manually create a new zip code entry. Follow these steps:

  1. Enter the Zip Code

    • In the New Company window or the Quick Company, Contact & Lead form, type in the zip code and press TAB on your keyboard.

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    • If the system does not recognize the zip code, it will display a prompt asking if you want to create a new zip code. Click Yes to open the Add New Zip Code window.

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  2. Complete the New Zip Code Details

    • In the Add New Zip Code window, fill out the following fields:

      • Zip Code

      • City

      • County (use N/A if not applicable)

      • State (must be 2 characters)

      • Country (free-form entry allowed)

      • Area Code (use N/A if not applicable)

    Note: The Sales Territory field is optional.

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  3. Special Instructions for Canadian Zip Codes

    • When entering a Canadian zip code, ensure "Canada" is selected in the Country field.

    • The County field becomes not required when Canada is selected as the Country but again, you can use N/A in any fields where you do not have information to populate.

  4. Save the New Zip Code

    • If a warning message appears, click OK and proceed.

    • Save the company’s information to finalize the new zip code entry.

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This feature allows you to manage international addresses or missing zip codes effortlessly, ensuring your data remains accurate and complete.