In order to create mail merge templates using e-Manage|ONE, you must have Microsoft Word installed on your computer. Additionally, our e-Manage|ONE add-in template needs to be saved in the Startup section of Microsoft Word on your hard drive. Follow these steps to ensure you have the template in the right place:
Installing the e-Manage|ONE Mail Merge Template:
Launch e-Manage|ONE:
Open e-Manage|ONE and go to the "File" option in the top toolbar.
Access e-Manage File Location:
Select "Open e-manage File Location" > "Application Directory." This action will take you directly to the e-Manage|ONE folder.
Locate the e-manage.dot File:
In the list of files within the e-Manage|ONE Folder, find "e-manage.dot." It will have a Microsoft Word icon associated with it.
Copy the e-manage.dot File:
Right-click on the "e-manage.dot" file and choose "Copy."
Navigating to the Startup Folder:
On Windows Vista, Windows 7, Windows 8, or Windows 10, locate the "Users" folder and click the "+" next to it.
Find the folder with your username (the one you use to log into your computer) and click the "+" next to it.
If you don't see a folder called "AppData" underneath, follow these additional steps:
Click on the "Organize" button in the toolbar of Windows Explorer or My Computer.
In the "View" Tab, click on "Folder and Search Options."
Ensure that "Show Hidden Files" is checked (the default is Hide).
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Access the "AppData" Folder:
Once you see the "AppData" folder, click the "+" next to it.
Navigate to the "Roaming" Folder:
Find the "Roaming" folder and click the "+" next to it.
Access the "Microsoft" Folder:
Locate the "Microsoft" folder and click the "+" next to it.
Locate the "Word" Folder:
Find the "Word" folder and click the "+" next to it.
Paste e-manage.dot into the "Startup" Folder:
Right-click on the "Startup" Folder under the "Word" folder and choose "Paste."
Restart Microsoft Word and Outlook:
If Microsoft Word and/or Microsoft Outlook are open, close both applications and then reopen them.
Access the e-Manage Merge Codes Menu:
In Microsoft Word 2007 or above, you will see a new "Add-Ins" tab at the top. Inside this tab, you'll find the e-manage merge codes menu.
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