The following are system requirements and recommendations.
User System Requirements
Windows 10 or newer
Microsoft Office 2016 or above (To include Microsoft Outlook Desktop Version)
16 GB of Ram
1 GB free disc space
1920 x 1080 Resolution or higher
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Users will need to be able to download from the internet and have access to the network. |
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e-manage|ONE install is currently limited to Windows OS only |
User System Recommendations
Internet Speed
Minimum of 50 mbps Download
QuickBooks
Desktop Version of QuickBooks 2014 or above (Accounting Computers Only)*
Any Networkable Version (Pro, Premier, etc.)
If you are purchasing QuickBooks for the first time, we recommend the latest version available.
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Quickbooks Desktop must be on the same network as e-manage|ONE |
*As of September 2023, we are currently Beta testing QuickBooks Online Integration. Reach out to us for additional information.
Server Requirements for On-Premise (NOT CLOUD)
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e-manage|ONE On-Premise is no longer available as of January 1, 2024. |
For On-Premise configurations, we will need access to the server that the database is on. This is either via the Required Server Ports section below, or the VPN section below. This access is needed for us to provide support, training, and updates.
Server Requirements:
Windows Server 2016 or newer
Microsoft SQL Server 2019 or newer1
Open Ports or VPN (refer to sections below)
1(SQL Server Express can be used temporarily to 10GB)
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Profile Key Requirements:
A profile key is essentially an encrypted SQL connection string. To build the profile key, we will need the information below:
Server IP Address + Port
SQL Database Name
SQL Username
SQL Password
Server Migration Requirements:
To migrate your database from our server to yours, we will need the information below. If you have an IT team that can take of this, we can provide a .bacpac file that they can restore on your SQL Server.
Your IP Address
You will need to have a server and SQL downloaded
Full Administrator access via Remote Desktop
Port 15515 forwarded to 1433 and left available
System Requirements for e-manageONE Mobile Apps
Supported Platforms:
Apple Devices:
Requires iOS 11 or later for the Go, Crew & Partner App; the Customer app requires iOS 13 or later
Compatible with iPhones & iPads
Must have access to the Apple App Store.
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All devices will be supported that are running iOS 13+. All devices should be able to upgrade their OS to at least iOS 16, so most people should be able to upgrade and download. Warning: It will be impossible to downgrade your iOS version once you've upgraded it. |
Android Devices:
Requires the minimum SDK version (Android Operating System) 19 or later for the Go, Crew & Partner App; the Customer app requires 22 or later
Compatible with smartphones and tablets.
Must have access to the Google Play Store.