The New Partner Request feature for Haworth Dealers has been thoroughly tested and is now complete. This new request process is available exclusively through the quote tool submission window in e-manage|ONE.
Submitting a New Partner Request
When you submit a quote and choose to also submit a new partner request, e-manage|ONE will create two quotes for you:
Initial Quote: This includes the base information, the new partner request, and just the first line item to transport the new partner request.
Secondary Quote: This is a normal quote without the new partner request.
You will be notified when the new partner request is completed. You can check the status anytime from the "TODAY" pop-out panel and “OPEN MFG PRICING REQUESTS.”
Steps to Request a New Haworth Partner
Highlight your quote in the "Quotes" tab of the Bill of Materials module.
Select Web Services > Submit Haworth Quote.
In the "Submit Quote" window, check the "Request New Partner" box to expose the required drop-down fields.
Fill in the necessary information and select Submit.
When the partner type chosen is Ship To, users will need to also choose a location type. This box is hidden if not a ship to partner.
Downloading the New Partner
The person(s) responsible for downloading acknowledgements and invoices should also download the new partners, including New SPA's. Note that it generally takes 24 to 48 hours for new partners to be available for download.
Open the Haworth Web Services Window from the upper toolbar.
Click the Get New Partners button.
Finally, alert the user who needs to apply pricing to the quote that they can now submit their quote for pricing for the new partner.