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To integrate Herman Miller with e-manage|ONE, specific API credentials and configuration settings are required. This guide will walk you through the necessary setup steps to ensure seamless operation.

Setup Instructions:

  1. Obtain API Credentials:

    • Herman Miller users need a 3rd party API username and password to enter in the e-manage|ONE Administrator.

    • To obtain the Web Service API Username and Password from the Herman Miller Order Manager:

      • If you do not have an admin login, select a user with permissions to create and send purchase orders, get acknowledgments, shipments, invoices, and A/R statements.

      • The selected user should log in to Order Manager, navigate to their profile, and go to “Development Center” to find the API username and password.

      • Check that user has “Order Manager” added to their permissions in the Herman Miller web portal.

  1. Enter API Credentials in e-manage|ONE:

    • In the e-manage|ONE Administrator, navigate to Corporate Division > Division Access Control.

    • Enter the API key for each user requiring access to the web service.

  1. Enter Herman Miller Account & Dealer Numbers:

    • In e-manage|ONE Administrator, go to Corporate Division > Division Setup.

    • Enter the Herman Miller Account # and Dealer #.

  1. User-Specific Credentials:

    • Each user profile utilizing the HM Quote Tool needs their individual Herman Miller login credentials entered.

    • In the Administrator login, search for the user under Active Users, then go to OFDA EDI Settings and enter the Herman Miller login credentials.

  1. Set Up Salesperson’s Dealer Seller #:

    • In the Administrator login, navigate to Web Service Order Settings.

    • The Salesperson’s Dealer Seller # will auto-populate based on the salesperson, but can also be manually adjusted in the Web Services window.

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  1. Activate Herman Miller in OFDA Settings:

    • In the Administrator login, go to Web Services > Vendor Web Service Settings.

    • Select your division and Herman Miller from the Vendor dropdown.

    • Enter the Name & Code for the applicable manufacturer:

      • Herman Miller - HMI

      • Nemschoff - NEM

      • Geiger - GEI

  1. Downloading Contracts:

    • Once all credentials are entered, you can download your existing contracts.

    • Navigate to Web Services > Herman Miller Order Manager 4.5 and select Download Contract #'s under Download and Process Documents.

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