In some cases it is necessary to extend a customer credit to an invoice for a write off, a customer discount due to an issue, a customer overpayment or any other situation that calls for a credit.
To apply a credit follow the instructions below:
Open your Project and Navigate to the Customer Invoice module
Select Order
Right click on Invoice and Select “Create Credit”
Enter Create Date, Reference #, Reason and place a check mark in the Apply field on the line item(s) you wish to apply credit to. Invoice # will be auto-populated based on your previous selection. Amount will be filled in based on the information populated in the middle portion of this window. Note: You can adjust “Credit Quantity” and “Credit Each”.
Select Apply Credit and notice how the lower section populates with your Accounting info.
Select “Save Credit and Close”.
You can now login to the QuickBooks Integration Application and send the Credit to QuickBooks.