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e-manageONE includes a comprehensive database for zip code look-up in the United States and Canada. When you input a zip code and press the TAB key, the system automatically retrieves and populates the corresponding city, state, county, and tax rate information.

In cases where a zip code corresponds to multiple cities, a drop-down menu will appear, allowing you to select the specific city associated with your company's location.

If the suggested city does not match the desired location, you can manually add it to the zip code database. Simply enter the correct city name after inputting the zip code and press TAB to exit the City Text Box. This action triggers an Add Zip Code window, where you can provide the necessary information for e-manage to save the new zip code.

NOTE: When entering a Canadian zip code, remember to specify "Canada" in the country field. Additionally, feel free to use "N/A" in any fields that are not applicable to the zip code, such as "Area Code" or "County".

Adding an International Zip Code

  1. Enter the zip code in the Zip/City/State field and hit the TAB key to open the box shown below:

2. Fill enter N/A in the County, State, and Area Code fields:

3. This warning message will appear, select “OK”, and save the company’s information:

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