A "Re-Take" action for e-manage|ONE updates should only be initiated under the direction of our e-manage|ONE Support Staff. This guide will provide instructions on how to perform a "Re-Take" when advised by our support team.
Step 1: Verify the Need for a Re-Take Before proceeding with a "Re-Take," it is crucial to ensure that you are following the correct update path. If you have any doubts about the update status, please contact our support team for guidance.
Step 2: Access the Task Tray
Navigate to the lower right of your screen, where the task tray is located, next to your clock.
Click the small arrow to reveal additional icons
Step 3: Initiate the Re-Take
Locate the e-manage logo among the icons.
Right-click on the e-manage logo.
From the context menu, select "Re-Take the Latest e-manage|ONE Update."
Step 4: Confirm the Re-Take
A prompt will appear, asking if you wish to proceed with the update.
Click "Yes" to confirm and begin the process.
Step 5: Allow the Update The update will take a few minutes to download. You can continue working on other tasks while the download is in progress. However, once the update window appears, it is important to note that it will log you out of e-manage|ONE. Therefore, be sure to save any ongoing work before selecting "Update e-manage|ONE."
