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To get started with email templates, follow these easy steps:

  1. Access the Email Templates Section:

  • Click on the "Tools" menu in the top navigation bar.

  • Choose "Configure" from the dropdown menu.

  • Click on "Email Templates" to access the email template manager.

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  1. Creating a New Email Template:

  • To add a new email template, click on the "New" button located at the bottom right corner of the screen.

  • Before making any other selections, fill in the necessary details and customize the template according to your requirements. You'll find additional criteria options that can enhance the template's functionality.

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  1. Compose and Customize Your Email:

  • Type the email content verbiage directly into the template.

  • Customize the template further by selecting options from the available dropdown menus.

  • If you want other users to access and use the template, mark it as "public" and click "Save."

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  1. Editing an Existing Template:

  • If you need to

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  • edit simply select existing template

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  • from the "Configured Templates" dropdown menu

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Select the template you wish to edit, then click "New from Selected."

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  • , make changes and Save.

  • If you’d like to duplicate and change to create a New Template, select the Existing Template, then click “New from Selected”, make the desired changes and save it with a new template name.

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