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Queries is  a list of saved custom queries for easy and quick access. Once a custom query is created you don’t have to recreate it each time you want to run it. You also have the ability to share custom queries.  

Click here for more detailed information.

Groups

Contact Groups are a way for one or more users to keep contacts organized in ways that make sense to them.    

A good example of a contact group use would be for your Christmas Card List. Making a public Christmas Card List will allow all of your users choose from contacts in the database that they want to get a card for Christmas. 

Click here for more detailed information. 

Users

Users is a list of e-manage users. You can see who is logged in and send messages via a e-manage note or email. If you have the rights to log users out you can also do that from here.