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It is imperative when you set up a New User you setup all of the different Integrations, Manager Settings, Email Signatures, etc. The following is a checklist to help guide you for setting up a new e-manage|ONE user: 

  •  Entered Enter New User in e-manageONE Administrator
  •  Check Existing Users Manager Settings Tab (most important when your new user is a Sales rep - see below)  If the new user is a Salesperson you will need to go into any existing users and check "Manage" and "Perform Actions For" where applicable)
  •  Add User into Applicable Action Item User Group(s) (Admin > Tools > User Groups Configuration)
  •  Grant Additional Division Access if Necessary
  •  Complete User Credentials in Web Services Setup of the e-manage|ONE Administrator Application (If Applicable - See Vendor Integrations for additional information)
  •  Entered New Employee in Human Resource Manager
  •  Download Application (Software Installation)
  • Resources Employee Manager
    •  Attach Employee to User Drop Down in HR Employee Manager
    •  If Applicable, Attach User to Salesperson (Only if User is a Salesperson)
    •  If Applicable, Attach User to Installer (Only if User is an Installer)
  •  If User is a Salesperson, Apply Commissions Plan
  •  Install e-manageONE on Users Machine
  •  Download and Run Profile Key: Zip file provided by your Implementation leader or enter Profile Key manually (Client Installations)
  •  Download Project Spec
    •  Enter License Code (provided by Project Matrix)
    •  Download Project Notify and Setup Catalogs and Schedule
    •  Activate Catalogs in Project Spec Catalog Manager
    •  Connect Project Spec & e-manage|ONE
    (Project Matrix Integration)
  •  Set up Implementation Installation & Service Calendar Filters
  •  Set up Email Signatures
  •  Sync Outlook with e-manage|ONE
  •  Set Company Logo
  •  Download Custom Reports
  •  Install Quickbooks Files for Quickbooks Integration Files (Only necessary if QB was installed AFTER the User will be pushing from e-manageManage to QuickBooks)
  •  Create Shortcut for Uploading/Attaching Documents within e-manage|ONE
  •  Add User into Applicable Action Item User Group (Admin > Tools > User Groups Configuration)
  •  Complete User Credentials in Web Services Setup of the e-manage|ONE Administrator Application (If Applicable)

...

*If Dealership uses Project Matrix