Create a Support Incident from a Project
- Stephanie Pepper (e-manage|ONE)
Owned by Stephanie Pepper (e-manage|ONE)
You can create a Support Incident from a Project so that all incidents are tracked in the History of the Project.
Even though typically the Support Center is used for internal Support Requests / Issues, you have the option to create external support issues as well. You can connect Support Incidents to Projects, Companies and Contacts. See the below links for additional information on these options.
Create a New Support Incident from a Company
Create a New Support Incident from a Contact
