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Create a Support Incident from a Project
Create a Support Incident from a Project
You can create a Support Incident from a Project so that all incidents are tracked in the History of the Project.
Even though typically the Support Center is used for internal Support Requests / Issues, you have the option to create external support issues as well. You can connect Support Incidents to Projects, Companies and Contacts. See the below links for additional information on these options.
Create a New Support Incident from a Company
Create a New Support Incident from a Contact
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Help Desk
Help Desk
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Create a New Support Incident for a Company
Create a New Support Incident for a Company
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Create a New Support Incident from a Contact
Create a New Support Incident from a Contact
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Project Help Desk
Project Help Desk
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Contact: Help Desk
Contact: Help Desk
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Submitting Support Requests via Service Desk
Submitting Support Requests via Service Desk
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