Haworth Shipments

Haworth Shipments

Download and Manage Haworth Shipments

The Haworth Shipments feature enables Haworth dealers to download upcoming shipment notifications directly from the system. This helps you plan efficiently by providing detailed information such as:

  • Ship dates

  • Carton counts

  • Weights

  • Delivery Group assignments


How to Download Shipments

  1. Navigate to Web Services → Haworth Web Services.

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  2. Click on the Download and Process Documents tab.

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  3. In the upper left corner, select your Corporate Division to ensure you're viewing the correct shipments.

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  4. Click Shipments.

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How to Process Shipments

  1. Highlight the shipment(s) you want to process.

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  2. Click Process Selected Shipments to complete the action.

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Tip: You can select and process multiple shipments at once for greater efficiency by using your CTRL key.


View Specific Shipment Details

  • Locate all shipment info directly in the Ack/Costing module within the PO Acknowledgement.

  • This view provides visibility into what products are arriving, helping you better prepare for receiving.

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Important Notes:

  • Shipments should always be processed after DG Acknowledgments to ensure proper synchronization.

  • If a shipment is only partially shipped, the remaining items are automatically moved to a new vendor acknowledgment (delivery group).

  • Carton quantities may sometimes be inaccurate due to a known Haworth system bug; it is advised to verify these against the PO.

  • Double-clicking on the shipped acknowledgment in the Acks/Costing tab will show a breakdown of:

    • Part numbers

    • Quantities

    • Carton assignments


Troubleshooting

  • If the shipment does not process correctly, verify that the DG Acknowledgment is fully processed.

  • If items are missing or quantities are off, check the Acks/Costing tab to confirm that line items are balanced.