🔐 Managing User Rights in e-manage|ONE

🔐 Managing User Rights in e-manage|ONE

Each user in e-manage|ONE has a set of User Rights that control what areas of the software they can access and which actions they can perform. Rights can be assigned individually, or you can streamline setup by using User Rights Profiles for teams/departments (Sales, Accounting, Admin, etc.).

🧠 Overview of Options

Individual Rights = best for one-off exceptions or unique roles
User Rights Profiles = best for consistency across departments and faster onboarding

👤 Individual Rights

🔎 Update Rights for a Single User

  1. Open the User Profile.

  2. In the search field, enter keywords related to the right you’re looking for (this filters the list).

  3. Check the box next to the appropriate right.

  4. Click Save on the top toolbar.

📌 Tip: Use short keywords like invoice, purchase, admin, calendar, commission, etc.

image-20260216-163401.png

👥 Group or Department Rights

🛠️ Manage Rights at the Profile Level

In the Administrator application, go to:
Users → User Rights Profile

Changes made here apply to all users assigned to that profile.

➕ Create a New User Rights Profile

  1. In the Profile dropdown, type a new profile name.

  2. Click Save (Save is only required when creating a brand-new profile name).

  3. Re-open the Profile dropdown and select the new profile.

  4. Use the option to import/copy rights from an existing profile (recommended).

  5. Adjust rights as needed.

Best Practice: Start by copying your closest existing profile (ex: copy “Sales” → create “Sales – Manager”).

✅ Granted vs Not Granted Rights

Each profile contains two main groupings:

✅ Granted: 1

  • Rights ARE granted to the profile/users.

  • The number shown to the right reflects how many items are included under that grouping.

🚫 Not Granted: 0

  • Rights are NOT granted to the profile/users.

  • The number shown to the right reflects how many items are excluded.

🔍 Expand Granted or Not Granted, then expand the Category, and you’ll see the individual rights. This is where you add/remove rights for the entire group.

image-20260216-170516.png

📌 Important: When adjusting rights in the User Rights Profile window, you do not need to click Save.
✅ Save is only used when creating a brand-new profile name.

🧩 Profile Assignment

👀 View Which Profile a User Has

You can view a user’s assigned profile:

  • Within their User Profile, or

  • Globally in the Administrator application:
    Users → Profile Assignment

🔁 Change a User’s Profile

In Users → Profile Assignment, you can reassign users to a different profile as needed.

📋 User Rights Reference List

Below is the list of User Rights available in e-manage|ONE, including the Right Name, Description, and Category.

Application Right

Description

Category

Access Administrator Application                                      

Can Open Administrator Application.  Used in conjunction with other rights to access pieces of the administrator application                                                                                                                                  

Administrator                                                   

Edit All Companies                                                                                                          

Can Edit All Companies Regardless of Manager Settings                                                                                                                                                                                                          

Company                                                         

Edit Owned or Managed Companies                                                                                             

Can Edit Companies Based on Manager Settings                                                                                                                                                                                                                  

Company                                                         

Add Company Contacts                                                                                                        

Can Add New Contacts to Company Records                                                                                                                                                                                                                       

Contact                                                         

Edit All Company Contacts                                                                                                   

Can Edit All Contacts Regardless of Manager Settings                                                                                                                                                                                                          

Contact                                                         

Edit Owned or Managed Company Contacts                                                                                       

Can Edit Contacts Based on Manager Settings                                                                                                                                                                                                                   

Contact                                                         

Create Projects                                                                                                             

Can Create New Projects on Company Records That Can Be Accessed Based On Manager Settings                                                                                                                                                                     

Project                                                         

Edit All Projects                                                                                                           

Can Edit All Projects Regardless of Manager Settings                                                                                                                                                                                                          

Project                                                         

Edit Owned or Managed Projects                                                                                              

Can Edit Projects Based on Manager Settings                                                                                                                                                                                                                   

Project                                                         

View All Projects                                                                                                           

Can View All Projects Regardless of Manager Settings                                                                                                                                                                                                          

Project                                                         

Create and Price Bills of Materials                                                                                         

Can View and Use the BOM/Estimated Profit Window to Create Estimates and Bills of Materials, Setting Profit & Discount Levels for Price and Cost                                                                                                              

Project                                                         

Create Purchase Orders                                                                                                      

Can Create Purchase Orders on Projects That Can Be Accessed Based on Manager Settings                                                                                                                                                                         

Project                                                         

Print Purchase Orders                                                                                                       

Can Print Any Purchase Orders on Projects That Can Be Accessed Based on Manager Settings                                                                                                                                                                      

Project                                                         

Revise or Delete Purchase Orders                                                                                            

Can Revise or Delete Any Purchase Orders on Projects That Can Be Accessed Based on Manager Settings                                                                                                                                                           

Project                                                         

Enter Invoice Information                                                                                                   

Can Supply Information To Book An Order And Add Line Items To Invoice Information To Build Sale Price To Customer                                                                                                                                             

Project                                                         

Book Orders (Assign Job#, Book Date, Booking Credit, Invoice Date)                                                          

Can Assign Job Number, Book Date, Invoice Date, Effectively Booking the Order or Causing It To Be A Sale on Projects That Can Be Accessed Based on Manager Settings                                                                                           

Project                                                         

Edit Invoice Line Items After Booking                                                                                       

Can Edit Line Item Values On The Invoice Information Screen After Booking Date and Job Number Have Been Assigned                                                                                                                                              

Project                                                         

Add Salespeople to Projects                                                                                                 

Can Add Salespeople, Credit Type and Amount to Projects                                                                                                                                                                                                       

Project                                                         

Edit Sales Credit                                                                                                           

Can Edit Sales Credit After Salespeople Have Been Assigned                                                                                                                                                                                                    

Project                                                         

Edit Sales Credit on Owned or Managed Projects                                                                              

Can Edit Sales Credit After Salespeople Have Been Assigned On Projects That Can Be Accessed Based On Manager Settings                                                                                                                                         

Project                                                         

Schedule Project Installation                                                                                               

Can Place Projects On The Installation Calendar On Projects That Can Be Accessed Based On Manager Settings                                                                                                                                                    

Project                                                         

View Final Profit and Loss                                                                                                  

Can View The Final Profit And Loss Window On Projects That Can Be Accessed Based On Manager Settings                                                                                                                                                          

Financial                                                       

Enter PO Actual Totals                                                                                                      

Can Add Invoices and/or Actual Totals on All Purchase Orders For Costing Purposes                                                                                                                                                                             

Financial                                                       

Can Schedule Invoices and Payments                                                                                          

Can Use The Project Invoicing/Billing/Progress Payments Window to Create Invoices For All Projects That Can Be Accessed Based On Manager Settings                                                                                                             

Financial                                                       

Enter Invoiced and Received Dates and Payments on Owned or Managed Projects                                                 

Can Apply Payments To Invoices For All Projects That Can Be Accessed Based On Manager Settings                                                                                                                                                                

Financial                                                       

Receive Product From Purchase Orders and Print Pallet Labels                                                                

Can Receive Product On All Purchase Orders and Print Pallet Label and Receiver Reports                                                                                                                                                                        

Project                                                         

Purchase Order Search                                                                                                       

Can Use The Purchase Order Search To Analyze All Purchase Orders Regardless Of Manager Settings                                                                                                                                                               

Project                                                         

Figure Commissions                                                                                                          

Can Schedule Commission Payments On Projects That Can Be Accessed Based On Manager Settings                                                                                                                                                                   

Financial                                                       

View Service Agreements                                                                                                     

Can Open Service Agreements On All Companies That Can Be Accessed Based On Manager Settings                                                                                                                                                                   

Service                                                         

Manage Service Agreements                                                                                                   

Can Use Service Agreement Search To Manage All Service Agreements Regardless Of Manager Settings                                                                                                                                                              

Service                                                         

Import Parts                                                                                                                

Can Use The Parts Import Window To Import Electronic Files From Vendors, Adding To The Parts Database                                                                                                                                                         

General                                                         

View Web Useage                                                                                                             

Can View Customer & Employee Web Interface Usage                                                                                                                                                                                                             

General                                                         

Use Non-Public List Items                                                                                                   

Can Use Drop Down List Items Throughout The Application That Are Marked As Private                                                                                                                                                                            

General                                                         

Analyze Projects and Jobs in Query Analyzer                                                                                 

Can Use Query Analyzer To View Projects & Jobs Based On Manager Settings Unless View All Projects Is Granted                                                                                                                                                  

Analysis                                                        

Analyze Companies in Query Analyzer                                                                                         

Can Use Query Analyzer To View Company Records Based On Manager Settings Unless View All Companies Is Granted                                                                                                                                                 

Analysis                                                        

Analyze Contacts in Query Analyzer                                                                                          

Can Use Query Analyzer To View Contact Record To Create Follow-Ups Or Mail Merges Based On Manager Settings Unless View All Contacts Is Granted                                                                                                               

Analysis                                                        

Analyze Events in Query Analyzer                                                                                            

Can Use Query Analyzer To ViewScheduled Event History Based On Manager Settings                                                                                                                                                                               

Analysis                                                        

Manage Users                                                                                                                

Can Add/Edit Users In The Administrator Application                                                                                                                                                                                                           

Administrator                                                   

Manage Drop Down Lists                                                                                                      

Can Add/Edit Drop Down Lists and Marketing & Construction Questions and Answers In The Administrator Application                                                                                                                                              

Administrator                                                   

Manage Groups                                                                                                               

Can Add/Edit Groups In The Administrator Application                                                                                                                                                                                                          

Administrator                                                   

Manage Sales Goals                                                                                                          

Can Add/Edit Sales Goals For Salespeople Based On Manager Settings In The Administrator Application                                                                                                                                                           

Administrator                                                   

Manage Commission Plans                                                                                                     

Can Add/Edit Commission Plans and Add/Remove Salespeople From Commission Plans In The Administrator Application                                                                                                                                               

Administrator                                                   

Manage Zip Codes                                                                                                            

Can Add/Edit Zip Codes, Territories, Area Codes On A Bulk Basis In The Administrator Application                                                                                                                                                              

Administrator                                                   

Manage Parts                                                                                                                

Can Add/Edit Parts To The Parts Database In The Application & In The Administrator Application                                                                                                                                                                

Administrator                                                   

Manage Database Settings                                                                                                    

Can Change Settings That Affect Entire Application On Database Settings Window In The Administrator Application                                                                                                                                               

Administrator                                                   

Delete Companies                                                                                                            

Can Mark Companies As Deleted So They No Longer Show In Search, All History Is Preserved                                                                                                                                                                      

Company                                                         

Delete Contacts                                                                                                             

Can Mark Contacts As Deleted So They No Longer Show In Search Or Contact Explorer, All History Is Preserved                                                                                                                                                   

Contact                                                         

Add Enterprise-Wide Folders & Templates for Word Merge                                                                      

Can Add Folders And Templates To The Write Letters Window That Will Be Used By All Users                                                                                                                                                                      

General                                                         

Edit Enterprise-Wide Templates                                                                                              

Can Edit Templates In The Write Letters Window That Will Be Used By All Users                                                                                                                                                                                 

General                                                         

Delete Template Authors                                                                                                     

Can Delete Authors From The Write Letters Window                                                                                                                                                                                                              

General                                                         

Can Build Parts Catalog                                                                                                     

Can Use The Catalog Tab On The Add Parts Window To Build A Catalog Specific To Your Business                                                                                                                                                                  

BOM                                                             

Can Create Public Part Libraries                                                                                            

Can Create Parts Libraries On The Add Parts Window That Will Be Used By All Users                                                                                                                                                                             

BOM                                                             

Can Create Kits                                                                                                             

Can Create Kits On The Add Parts Window That Will Be Used By All Users                                                                                                                                                                                        

BOM                                                             

Can Remove Salespeople from Companies                                                                                       

Can Remove Salespeople From Having Access To Individual Companies Based On Manager Settings Unless View All Companies Is Granted                                                                                                                              

Company                                                         

Manage Employees Using HR Package                                                                                           

Can Add/Edit Employees Using The Employee Manager and Set All Options                                                                                                                                                                                         

Human Resources                                                 

Can View Actual Cost and Profit in Analysis Window                                                                          

Can View The Actual Cost and Profit Columns In The Projects/Jobs Query Analyzer Window                                                                                                                                                                        

Analysis                                                        

Can View All User Events in Analysis Window                                                                                 

Can View All User Scheduled Events Regardless Of Manager Settings                                                                                                                                                                                              

Analysis                                                        

User Can View/Approve Over/Admin Time for all employees                                                                     

Can View/Approve Over and Admin Time For All Employees Regardless Of Being Their Supervisor                                                                                                                                                                   

Human Resources                                                 

Can Replace Values in Query Analyzer                                                                                        

Can Use The Replace Values Menu Item In The Query Analyzer To Replace Any Drop Down List Entry On Any Record That Can Be Accessed                                                                                                                             

Analysis                                                        

Enter Acknowledgement Numbers and Ship Dates                                                                                

Can Enter Acknowledgement Numbers And Ship Dates For All Purchase Orders                                                                                                                                                                                      

Project                                                         

Import Contacts                                                                                                             

Can Use Contact Import Window To Add To Company/Contact Database                                                                                                                                                                                              

General                                                         

Can Search Invoices and Payments                                                                                            

Can Use The Invoice Search To Put Together Lists Of Receivables And Payments For All Projects, Service Tickets & Service Agreements Regardless Of Manager Settings                                                                                            

Financial                                                       

Can View All Employee Reviews                                                                                               

Can View All Employee Reviews Regardless Of Being Their Supervisor                                                                                                                                                                                            

Human Resources                                                 

Can Log Sick Days and PTO in Human Resources Package                                                                        

Can Use The Log Sick Days/PTO Window To Pay Employees For Time Off, Create Paid Holidays Or Un-Paid Time Off                                                                                                                                                  

Human Resources                                                 

Analyze Action Items in Query Analyzer                                                                                      

Can Use The Query Analyzer To Put Together Lists Of Action Items For Analysis                                                                                                                                                                                 

Analysis                                                        

Can Complete Projects                                                                                                       

Can Mark Projects As Complete On Projects That Can Be Accessed Based On Manager Settings                                                                                                                                                                      

Project                                                         

Can Cancel Projects                                                                                                         

Can Cancel Projects That Can Be Accessed Based On Manager Settings                                                                                                                                                                                            

Project                                                         

View All Companies                                                                                                          

Can View All Company Records Regardless of Manager Settings                                                                                                                                                                                                   

Company                                                         

View All Contacts                                                                                                           

Can View All Contact Records Regardless Of Manager Settings                                                                                                                                                                                                   

Contact                                                         

Receives Alert When Customer Orders Parts                                                                                   

Can See Customer Orders Tab & Process Orders When Customers Order Parts From The Web Application                                                                                                                                                              

Project                                                         

Manage Assets                                                                                                               

Can Use The Asset Manager To Add/Issue Assets                                                                                                                                                                                                                

General                                                         

Can Send Orders to Spacesaver                                                                                               

Can Send Purchase Orders & Public Documents To Spacesaver For Ordering Purposes Based On Manager Settings                                                                                                                                                     

Project                                                         

Can Send Special Pricing Requests to Spacesaver                                                                             

Can Send Special Pricing Requests & Public Documents To Spacesaver Based On Manager Settings                                                                                                                                                                  

Project                                                         

Can Run My Totals                                                                                                           

Can View My Totals Window Based On Manager Settings                                                                                                                                                                                                           

Analysis                                                        

Can Run My Statistics                                                                                                       

Can View My Company Statistics Window Based On Manager Settings                                                                                                                                                                                               

Analysis                                                        

Can Perform Bookkeeping Functions With Quick Books 2003                                                                     

User can send information to Quick Books Pro from e-manage, including jobs, payables and receivables                                                                                                                                                          

Financial                                                       

Configure Help Desk                                                                                                         

User can configure settings for help desk including surveys and responsible groups                                                                                                                                                                            

Administrator                                                   

Can Assign Action Items to Individual Users                                                                                 

User can assign action items to a particular user, bypassing the normal group assignments                                                                                                                                                                     

Project                                                         

Can Synchronize Contacts with Outlook                                                                                       

User can synchronize the all contacts accessible based on Manager Settings                                                                                                                                                                                     

Contact                                                         

Can Enter Time on the Time Clock for All Users                                                                              

User can enter time sheets for all users without using the SS # where required