System Requirements

Owned by Stephanie Pepper (e-manage|ONE)
Last updated: Aug 23, 2024
2 min read

The following are system requirements and recommendations. 

User System Requirements

  • Windows 10 or newer

  • Microsoft Office 2016 or above (To include Microsoft Outlook Desktop Version)

  • 16 GB of Ram

  • 1 GB free disc space

  • 1920 x 1080 Resolution or higher

Users will need to be able to download from the internet and have access to the network.

e-manage|ONE install is currently limited to Windows OS only

User System Recommendations

  • Internet Speed

    • Minimum of 50 mbps Download

QuickBooks

  • Desktop Version of QuickBooks 2014 or above (Accounting Computers Only)*

  • Any Networkable Version (Pro, Premier, etc.)

  • If you are purchasing QuickBooks for the first time, we recommend the latest version available.

Quickbooks Desktop must be on the same network as e-manage|ONE

 

Server Requirements for On-Premise (NOT CLOUD)

For On-Premise configurations, we will need access to the server that the database is on. This is either via the Required Server Ports section below, or the VPN section below. This access is needed for us to provide support, training, and updates.

Server Requirements:

  • Windows Server 2016 or newer

  • Microsoft SQL Server 2019 or newer1

  • Open Ports or VPN (refer to sections below)

1(SQL Server Express can be used temporarily to 10GB)

Required Server Ports

Port 15515 forwarded to 1433 and open to North American access.

OR

Port 15515 open and set as the default port in SQL Server Configuration.

VPN:

A VPN can be set up in place of open ports for security purposes. We require a VPN with a client (NetExtender, CiscoAnyconnect, Windows VPN, etc).

Profile Key Requirements:
A profile key is essentially an encrypted SQL connection string. To build the profile key, we will need the information below:

  • Server IP Address + Port

  • SQL Database Name

  • SQL Username

  • SQL Password

 

Server Migration Requirements: 
To migrate your database from our server to yours, we will need the information below. If you have an IT team that can take of this, we can provide a .bacpac file that they can restore on your SQL Server.

  • Your IP Address

  • You will need to have a server and SQL downloaded

  • Full Administrator access via Remote Desktop

  • Port 15515 forwarded to 1433 and left available

 

System Requirements for e-manageONE Mobile Apps

Supported Platforms:

  1. Apple Devices:

    • Requires iOS 11 or later for the Go, Crew & Partner App; the Customer app requires iOS 13 or later

    • Compatible with iPhones & iPads

    • Must have access to the Apple App Store.

  1. Android Devices:

    • Requires the minimum SDK version (Android Operating System) 19 or later for the Go, Crew & Partner App; the Customer app requires 22 or later

    • Compatible with smartphones and tablets.

    • Must have access to the Google Play Store.