Cloud Security FAQ

Frequently Asked Questions (FAQ) on Software Security Measures

Q1: Where are your customer databases hosted?
A: Our customer databases are securely hosted on Azure.

Q2: How do you handle data backups and restoration?
A: Azure's "Point in Time" backup allows us to restore data from any point within the past 7 days. If there's unauthorized access, we can revert to a previous state, ensuring the intruder loses access.

Q3: What is your system uptime?
A: We pride ourselves on an impressive uptime of 99%.

Q4: Have you ever experienced a security breach?
A: In our 20-year history, we have not experienced a security breach.

Q5: Do you conduct penetration testing?
A: While we don't engage in penetration testing, we believe our robust security measures, in partnership with Azure, provide comprehensive protection.

Q6: How often do you assess your security?
A: We leverage Azure's advanced security tools, conducting weekly security assessments to ensure our databases remain vulnerability-free.

Q7: How long do you maintain backups?
A: We maintain access to point-in-time backups for a 7-day period.

Q8: How do you prioritize security?
A: Security is paramount to us. We take all necessary measures to ensure the safety and integrity of our customer data.