β Cloud Migration & Data Management FAQ
Q: Do we maintain control of our data?
A: Yesβyou retain full ownership of your data. We can also provide database credentials upon request.
Q: Can we customize how our database is backed up?
A: We use Azureβs Point-in-Time Backup with a 7-day retention period.
Long-term recovery options are available upon request. Customization beyond this is limited.
Q: What is your current data retention policy?
A: We do not delete any data as part of our current policy.
Q: How is our data protected beyond basic firewall security?
We take the CIA triad (Confidentiality, Integrity, Availability) seriously:
Confidentiality: Data is encrypted at rest using Microsoft Azure encryption protocols.
Integrity: We utilize Microsoft Defender for Cloud, which continuously monitors for suspicious activity.
Availability: While we do not have internal uptime monitors in place, weβve experienced no outages to date.
Q: What Microsoft Azure tools are used to protect our data? Are they configured using best practices?
A: We currently use Microsoft Defender and Azure Firewall, both configured according to industry best practices. Defender performs weekly configuration checks to ensure system integrity.
Q: What does the Service Level Agreement (SLA) cover in terms of availability?
A: We guarantee 99% database uptime, dependent on Microsoft Azureβs service availability.
Q: If we decide to leave e-manage|ONE, can we take our data with us?
A: Yes. Whether you're transitioning away or returning to an On-Prem setup, we will provide a full SQL backup of your database for seamless restoration.
Q: What is the current pricing structure, and how does it compare to On-Prem?
A: For up-to-date pricing and comparison details, please contact us at:
π§ support@emanageone.com
Q: What are the key benefits of moving to the Cloud vs. remaining On-Prem?
β Managed Database & Backups
Reduce internal IT and storage costsβwe take care of it for you.π± Access to Mobile Apps
Enable your team to work more flexibly from anywhere.π§Ύ Consolidated Licensing
Every user gets a seatβno need to manage concurrent licenses.π Enhanced Security
Benefit from Azure's enterprise-level security infrastructure.
π‘ For more details, reach out to support@emanageone.com